Returns Policy
WHAT can be returned?
Please contact us before returning any product.
We Will Send Out A Return Order Form
Faulty products will be replaced or refunded, warranty returns will be dealt with via manufacturer/importer.
Wrongly purchased products maybe subject to a restocking fee of 20% at our discretion.
WHEN do items need to be returned by?
no longer than 30 days after date of purchase will items be accepted
WHERE do items need to be returned to?
Items Can Be Returned To Address On The Returns Form
HOW do customers return items?
please before sending items back call or email us as the problem may be able to be sorted via the phone
SHIPPING for returns?
All shipping costs for returns are the customers responsibility,once item is deemed faulty,broken etc credit for the cost can be negotiated
CREDIT for returns?
Customers will be given a replacement item or store credit for any returned item if its deemed unrepairable
Packing materials?
all undamaged items must be returned in unopen original boxes
any warranty returns must be sent back as similar as possible to how they received the item.
